Returns & Exchanges

We want you to love your new organic sleep experience, which is why we offer a 365-day trial period to ensure your comfort and satisfaction. If you are not completely happy with your purchase, we provide a streamlined process for returns and eco-friendly donations.

Return Process

• 1.
  Initiate Your Request

  Contact our customer experience team or use our online portal to start your return after the required 30-night break-in period has passed.

• 2.
  Verification and Approval

  Provide photos of your mattress and law tags to verify the condition of the product and ensure it meets our return eligibility criteria.

• 3.
  Scheduled Pickup

  We will coordinate with a local charity partner or recycling facility to pick up the mattress from your home at no additional cost to you.

• 4.
  Full Refund Processing

  Once we receive confirmation that the item has been picked up or donated, we will issue a full refund to your original method of payment within 7-10 business days.